vtiger is an open source CRM program for Windows specifically developed for medium and small businesses. The software distribution is built over fast and reliable Apache, MySQL and PHP technologies and other freely available network projects.

Brief review

The comprehensive application leverages the benefits of open source architecture and adds more value to the end-users by providing various enterprise features. For instance, it comes with sales force and marketing automation, customer support and service, inventory and security management. Moreover, you have the option to customize products, plan actions via calendar, integrate email, add-ons and more.

Setup process

The installation process is quite simple as all the necessary components, such as Apache, MySQL and PHP are integrated. This means you do no need to be concerned with setting up a database, Web server, and other utilities.

Customer service

The program enables you to deliver exceptional support by engaging with your customers across multiple channels. Basically, you get a complete view of all transactions the client has had with the organization. Thus, it is possible to optimize the workflow and close tickets faster. Alternatively, you may try another software solution called PrestaShop.

Features

free to download and use;
compatible with modern Windows versions;
gives you the ability to deploy an open source CRM system;
it is possible customize products and manage inventory;
you can plan actions via calendar, send emails and more.