GoToAssist Expert

GoToAssist Expert

0/5
ver. 6.7.1.48700
54,3 Mb (downloads: 5)

Using this program technical support agents can remotely troubleshoot various hardware and software issues, delivering high quality service to their customers.

Download
Update date:
03.02.2024
Developer:
LogMeIn, Inc.
Windows version:
Windows 7

GoToAssist Expert is a Windows software for connecting to other machines via the network. It lets users host attended support sessions to provide visual assistance and explain complex concepts to clients. Please note that the free trial version of GoToAssist Expert will expire 14 days after installation.

Remote troubleshooting

You are able to establish a link with another computer by entering account credentials received from the customer. It is possible to take full control of the target operating system, ensuring timely resolution of all identified issues.

Similar to TeamViewer, there are tools for exchanging files between the local and remote machines during the session. This eliminates the need for external cloud services and keeps sensitive data protected from unauthorized access.

Collaboration

Support agents can communicate with customers via built in chat and voice calls. Moreover, instruments for annotating and highlighting important areas directly on the remote desktop are included. This is helpful for clarifying questions and explaining procedures, leading to higher client satisfaction. There is an option to capture remote sessions for future reference and training purposes as well.

Features

  • free to download and use;
  • offers you instruments for troubleshooting technical issues on remote computers;
  • it is possible to send and receive files from other machines over the network;
  • users can draw directly on a remote desktop to communicate with clients;
  • compatible with modern versions of Windows.
Download
54,3 Mb (downloads: 5)
Add comment
0/5
Similar programs
Pesterchum Pesterchum
Windows 10 Free
0/5

This application was developed to imitate the look of messengers in a popular webcomic. Users can exchange texts, send emoticons, switch statuses, and more.

ver 2.6.0
EDraw Max EDraw Max
Windows 7 Free
0/5

Thanks to this application, users can develop diagrams, plans, charts, and more. Additionally, there is support for customizing preset assets and templates.

ver 13.0.3
Kdenlive Kdenlive
Windows 10 Free
4/5

Thanks to this advanced utility, users can create numerous multimedia projects on their computer. There is support for applying special effects and transitions.

ver 23.08.5
GanttProject GanttProject
Windows 7 Free
1/5

With the help of this convenient tool, you can break down projects into tasks and build Gantt charts. You may also choose to print the results on paper.

ver 3.3.3300
Folder Icon Changer Folder Icon Changer
Windows XP Free
0/5

This application was developed to help users change icons of their files and folders on PC. There is support for converting images to various formats.

ver 5.3
Custom Cursor Custom Cursor
Windows 10 Free
5/5

This tool allows you to customize the visual appearance of the mouse cursor according to personal preferences. There is a large selection of premade styles.

ver 2.4
FileBot FileBot
Windows 10 Free
0/5

This software can help users dealing with messy file names and disorganized media libraries. It utilizes metadata to suggest accurate and consistent naming schemes.

ver 5.1.2
Procomm Plus Procomm Plus
Windows 3.1 Free
0/5

With the help of this discontinued terminal utility you can control other devices over the network. There is support for Telnet, ISDN and dial up modem connections.

ver 3.0